The best way to go about handling different types of graphic design clients is to live up to this philosophy:
The more you work with people, the more you will know how to handle and keep them happy.
Many graphic designers are experts at presenting the best work outcome while providing great hospitality when handling different clients. Ever heard of graphic design clients from hell? Regardlessly, we are trained to achieve clients’ design targets. They too suggest the best concepts to look at.
We consider these designers to be one of the many consultants that ensure your business hikes up through the right strategy. A perfect graphic design work definitely plays a major role.
Types of Graphic Design Clients to Deal With
- The High Maintenance
- The High Expectations
- The Totally Unrealistic
- The Graveyard
- The Helicopter
- The “Lemme Get a Sample”
How To Deal With Difficult Clients
#1 The High Maintenance Graphic Design Clients
Imagine taking baby steps together with your clients, they are known as The High Maintenance. These graphic design clients are usually first-timers who reach out to professional graphic designers for help. And, they require transparency in communication and planning.
Seeing this, graphic designers understand and typically invest time to explain to clients all the processes that will take place before starting any project. With every progress made, clients can see their projects slowly blooming as they desire them to.
#2 The High Expectations
Any designers will come by this type of design clients who assume designing work can be done in a matter of minutes. To solve or avoid this issue, designers simply break down every stage of the projects and the time consumed for each stage to clients. Designers find that it is the best way to inform clients of their work proficiency.
On top of that, they value clients’ expectations. Hence, designers too, finalize the project soonest possible. By doing so, design clients would understand the complexity of the project which would ease the entire working process.
#3 The Totally Unrealistic
The totally unrealistic clients are typically newbies who have fresh ideas and dreams of how they want their designs to be. They are truly inspiring too. We would love to hear them out despite being unrealistic! However, to make them understand reality and possibilities, it takes only patience, empathy, and care.
Professional graphic designers get to know about the inspiration of the ideas and the sources from which they got them from. Then, they play with the power of reasoning that eventually gets clients to understand what is possible. Later, they would work on ways to improve the idea during the revision phases. Bringing this kind of genuineness to the table will solve any issue.
#4 The Graveyard
We all know how cold graveyards can get and that’s exactly what we’re talking about here. The Graveyard graphic design clients generally get excited to inquire and kickstart projects. Then, turn quiet and cold along the way. Deadlines are brought further and never really seem to find the end. That’s because these clients simply don’t reply to emails nor do they provide any form of feedback.
When graphic designers detect such a situation at an early stage, they evaluate the approach to make towards the clients. Before starting any design project, designers usually set the dates and times for deadlines. Then, they explain the consequences if they get missed.
If the clients turn cold at some point in time, they simply either drop a mail and wait for their reply. Or, inform that the project resources will be taken off if they do not receive any feedback for a specific time frame. In worse-case scenarios, drop the project completely.
We believe that handling any work professionally is the key to career growth.
#5 The Helicopter
If only these clients have the skills to design, they’d rather do it themselves. It is not a trust issue that they have but they badly want work to turn out the way they desire it to. So, designers would work on design projects under their full supervision.
Expert graphic designers tackle this issue by assuring these graphic design clients that they will work the hardest at creating perfect work. Doing so will enable the trust-building process for designers. At our best, we establish constant communication and updates to ease the process and show proactiveness.
#6 The “Lemme Get a Sample”
They don’t want to see what’s in your portfolio. These graphic design clients expect fresh visual designs for sampling purposes. In fact, sometimes they do not understand how time-consuming it can be for the designers. They wouldn’t pay for the samples too!
The designers should let them know that their portfolios are the only sample spots for reference. Doing so will avoid misunderstanding. Generally, the function of portfolios is for clients to look for design styles and get to know the designers’ skill set.
From there, designers can easily present drafts of design ideas proposed and make progress along the way until clients are satisfied.
Important Skills for Graphic Designers
These fundamental skills make a good graphic designer. And, as a graphic design client, look out for these skills in when you are looking to find graphic design clients online.
- Knowledgeable of various businesses
- Increased graphic designing creativity
- Skillful at problem-solving skills
- Vast knowledge of typography
- In-depth software knowledge
Need a Professional Graphic Designer in Malaysia?
The bottom line is that the key to a successful business relationship is to know the right solutions and produce the best outcomes. So wait no more, CONTACT US NOW to work with our graphic designers to help your business hit big with your design targets.